Shipping Policy
At Run4Toys.com, we are committed to providing fast and reliable shipping to ensure that your order reaches you as quickly as possible. Below is an overview of our shipping process, including delivery times, shipping methods, and costs.
1. Order Processing
- Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and a tracking number once your items have shipped.
2. Shipping Methods
We offer several shipping options to cater to your needs:
- Standard Shipping: Delivery within 5-7 business days (depending on your location).
- Expedited Shipping: Delivery within 2-3 business days (available for an additional charge).
- Free Shipping: We offer free standard shipping on orders over [insert dollar amount] within the United States.
3. Shipping Rates
Shipping costs vary depending on the shipping method, weight of the items, and delivery address. The shipping fees will be calculated at checkout. You can also view the shipping options and associated costs before completing your purchase.
4. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please note that customs duties, taxes, and fees may apply to international orders, and they are the responsibility of the customer.
5. Shipping Restrictions
We currently do not ship to P.O. Boxes or military addresses (APO/FPO/DPO). Please ensure that you provide a valid street address when placing your order.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our carrier's website.
7. Delayed Shipments
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather, holidays, or carrier issues. We appreciate your understanding and will do our best to resolve any delays quickly.
8. Missing or Damaged Items
If you receive a damaged item or your order is missing an item, please contact our customer support team at Run4toys@gmail.com within 7 days of receiving your order. We will investigate the issue and ensure a replacement or refund is issued.
9. Address Changes
If you need to change your shipping address after placing your order, please contact us immediately at Run4toys@gmail.com We will do our best to update your address before your order is shipped, but please note that once the order has been processed, we cannot guarantee address changes.
10. Returns & Exchanges
For information on how to return or exchange an item, please refer to our Return & Exchange Policy. We want you to be completely satisfied with your purchase and will assist you with returns or exchanges if needed.